Safety

Flying is a matter of trust!

Flying is a matter of trust and safety is a crucial parameter, on which the company Travel Service and its brand SmartWings puts the greatest emphasis.

Travel Service/SmartWings is certified as an airline for both regular and charter commercial flights for passengers and cargos according to European Union regulations. Our company also met the demanding requirements of FAA- Federal Aviation Administration of the USA and received a permission to carry out commercial air transport to and from the USA.

Safety and regularity of modern air transport to a certain extent depends on good background on the land. The ground crew of Travel Service ensures smooth operation of the whole system 24 hours a day, 365 days a year. Air traffic and the operation of all ground elements are coordinated by Flight Dispatching, who constantly monitor the movement of all flying airplanes and flight preparation of the airplanes still on the ground and coordinate the operation of all participating elements. Flight dispatchers, airport coordinators, navigators, crew planners, drivers of passenger and catering cars, technicians and mechanics work on shifts so that flight operations can take place safely and exactly according to the flight schedule.

In February 2014 Travel Service successfully underwent a safety audit of the International Air Transport Association (IATA). The IATA Operational Safety Audit (IOSA) assesses an airline’s safety and quality of operations. Airlines involved in the programme must demonstrate compliance with strict international operational safety and quality standards.