Notice to passengers: Due to temporary grounding of Boeing 737 MAX fleet, flights are operated by different aircraft types. We apologize should any flight delay or cancellation rarely occure. To check your actual flight schedule, please login to Booking Management in My Flights section.

My baggage was damaged

Please contact our handling agent office immediately upon arrival to fill in the Damage Report that must be eventually kept by yourself. Also keep your baggage tag and boarding pass, the document of baggage repair or document of irreparability. The compensation may be requested via our online claim form.

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