A Smartwings többféle asszisztenciát kínál fel. A kíséret nélküli gyermekek 95 EUR/út összegű díj ellenében igényelhetnek UMNR segítségnyújtási szolgáltatást. Minden asszisztencia szolgálatot 2 nappal az indulás előtt meg kell rendelni a kapcsolat űrlap segítségével.
Ha járata része egy utazási iroda által szervezett kirándulásnak, rendelje meg az asszisztencia szolgálat szolgálatait az utazási irodájánál. Az ár ennek árlistájától vonatkozik.
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