737 MAX return to service

It is of the utmost importance for us that passengers board Boeing 737 MAX with perfect trust after the aircraft has been declared safe to return to service on 27 January 2021 by the European Union Aviation Safety Agency (EASA). Here you will find all the relevant information you may wish to know regarding the renewed airworthiness of this aircraft.

In keeping with the terms and conditions stipulated by EASA, a package of software upgrades, maintenance checks, and crew training is being implemented. Each aircraft will also undergo operation readiness flights before returning to service. Safety of our passengers and employees is our topmost priority, leading our every step on the path to returning the 737 MAX to service. Thanks to close collaboration with the manufacturer, regulatory bodies, and experts across the company, including members of the engineering, flight, and safety departments, we know that we have done the utmost for a safe return of 737 MAX to the skies.

The first 737 MAX has been deployed on 25 February 2021, with the other six in our fleet following in the coming months before the start of the summer season. You will be notified of the type of aircraft planned for your journey during the booking process. You can also check afterwards in My bookings.

Although we have full confidence in the safety of the 737 MAX, we understand that you may wish to fly with another type of aircraft. In such case, you can rebook free of charge. For more information, click here.

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You can change the dates free of charge if:

  1. You have an existing reservation or book a flight until or on 30 June 2021
  2. Your flight is scheduled to be operated until 30 June 2021 (incl.)
  3. The replacement flight is to take place until or on 31 March 2022
  4. You request the rebooking more than 24 hours prior to the departure of the first flight in your reservation

If the original fare is no longer available, you can rebook your flight to a later date subject to a surcharge equal to the difference in fares.

If you have already completed the first flight as part of your reservation and would like to change your return flight, please contact our customer center at +420 284 000 612.

Other conditions comply with the rules and regulations of the respective price package. All additional services purchased for the original date of travel will be transferred to the new travel date with the exception of services provided by our contractual partners (e.g. insurance, hotel reservations, car rentals, etc.).

Should you need any additional information not mentioned herein, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it..