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Online check-in

You can find your reservation though your booking code or your electronic ticket number.
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Where can I find my booking code or electronic ticket number?
The ticket number is a unique 13-digit code. The booking code is a unique 6-character combination of letters and digits. Both data are shown in your ticket or itinerary. If you purchasedyour ticket on our website, the booking code and ticket number can be found in the upper left corner of the header under the Smartwings logo. In case of tickets purchased by a different entity than Smartwings, the booking code my differ. Please use your electronic ticket number in this case to log in to “My bookings”.

Check-in online on our website already 30 hours prior to departure. Online check-in closes 1 hour prior to departure.

On which flights is online check-in available?

Currently, you may check-in online when departing from the following airports: Brno (BRQ), Ostrava (OSR), Prague (PRG)***, Hurghada (HRG)*, Marsa Alam (RMF)*,Nice (NCE), Paris (CDG), Split (SPU)**, Brindisi (BDS), Cagliari (CAG), Catania (CTA), Lamezia Terme (SUF), Naples (NAP), Olbia (OLB), Tel Aviv (TLV), Larnaca (LCA), Ponta Delgada (PDL), Corfu (CFU), Chania (CHQ), Heraklion (HER), Karpathos (AOK), Kavala (KVA), Kefalonia (EFL), Kos (KGS), Preveza (PVK), Rhodos (RHO), Samos (SMI), Santorini (JTR), Thessaloniki (SKG), Zakynthos (ZTH), Bratislava (BTS), Košice (KSC), Dubai (DXB), Almería (LEI), Fuerteventura (FUE), Ibiza (IBZ), Las Palmas (LPA), Lanzarote (ACE), Madrid (MAD), Málaga (AGP), Menorca (MAH), Palma de Mallorca (PMI), Tenerife (TFS), Valencia (VLC), Antalya (AYT)*, Izmir (ADB)*.

* In case of departure from these airports, the airport authorities do not accept any form of online boarding pass and a passenger must always go to the check-in desk to have the boarding pass printed.

** Online check-in on flights from Split is available under this link: https://www.split-airport.hr/web-check-in/

*** Online check-in on flights from Prague to Tel Aviv is not available.

Online check-in opens 30 hours and closes 60 minutes prior to the scheduled departure time. Upon successful online check-in, passengers will receive a confirmatory e-mail containing the boarding pass. If the passenger does not have any baggage to check-in, he or she may proceed directly to the departure gate. Otherwise, they must contact the airport check-in counter or the baggage drop-off.

On rare occasions, passengers may be asked to check their travel documents after their on-line check-in first at the airport check-in counter. If the online check-in service is unavailable for any reason, the passenger must check-in at the airport check-in counter.