Notice to passengers: Due to temporary grounding of Boeing 737 MAX fleet, flights are operated by different aircraft types. We apologize should any flight delay or cancellation rarely occure. To check your actual flight schedule, please login to Booking Management in My Flights section.


All useful information and advice for Smartwings passengers may be found at Travel Information page.

If you wish to make another query, please use our Contact Form.

To change your booking or purchase additional services, please contact our 24/7 Contact center at +420 284 000 612 and wait to be connected to our operator. Please have your reservation code and credit/debit card ready. Please be informed that Smartwings does not accept American Express cards.

If you need an assistance with the online check-in, please, contact our Contact center at +420 284 000 612.

Company details:

Smartwings a.s.

Office at Prague airport
K Letisti 1068/30
160 08 Praha 6
Czech Republic

Registered in commercial register of District Court Prague 5, section B, subsection 5332, VAT No.: 256 63 135.

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