No rebooking fees

We know that the flexibility of your travel plans is currently utmost important. Therefore, for all existing and new individual bookings made before 31 December 2020 with a return date on or before 31 March 2021, we will process the change of travel dates free of charge.

You can change the dates free of charge if:

  • You have an existing reservation or book a flight until or on 31 December 2020
  • Your flight is scheduled to be operated until 31 March 2021 (incl.)
  • The replacement flight is to take place until or on 30 September 2021
  • The flight is operated by Smartwings or Czech Airlines
  • You request the rebooking more than 24 hours prior to the scheduled departure

If the original fare is no longer available, you can rebook your flight to a later date subject to a surcharge equal to the difference in fares.

Other conditions comply with the rules and regulations of the respective price package. All additional services purchased for the original date of travel will be transferred to the new travel date with the exception of services provided by our contractual partners (e.g. insurance, hotel reservations, car rentals, etc.).

You can change your reservation via the My bookings section or by using the customer helpline: +420 284 000 612. Alternatively, you can contact your ticketing agent.

Let´s fly with us to more than 20 destinations!

Travel restrictions are being gradually lifted, so today you can depart from Prague with us for up to 16 destinations in 6 countries.

Maps

Regular routes from regional airports have also been restored. From Brno, you can head to Rhodes, Zakynthos, Corfu, Kos, to Heraklion and Burgas, from Ostrava to Heraklion and Burgas.

Together with our codeshare partners, we can take you to another 9 destinations.

Find the right blend of rest and adventure and stick with us for your summer experience!

Find the current flight schedule here.

Smartwings Group to resume flights to the Mediterranean, introduce regular flights to London Heathrow

Airline companies Smartwings and Czech Airlines, members of Smartwings Group, are planning to resume further flights in June and July. Czech Airlines will launch a new daily flight from Prague to London’s biggest airport, Heathrow, as of June 25.

As of June 10, Smartwings will offer flights to Split, Croatia. The company will operate up to 3 flights per week on this route. As of July, Smartwings is planning to resume flight to 12 Greek destinations – including Crete, Rhodes, Kos, Zakynthos, Corfu, Lefkada (Preveza), Samos, Santorini, Kefalonia, Karpathos, Thessaloniki, and Kavala. Flights to Mallorca, Canary Islands, Cyprus (Larnaca), Madeira (Funchal) and to Bulgaria (Burgas and Varna) may resume in July as well. Smartwings is planning to operate flights to the Mediterranean destinations not only from Prague but also from regional airports.

Resumption of operations is conditional on lifting of travel restrictions imposed by the respective countries.

Czech Airlines is planning to resume flights to Košice, Slovakia (3x per week) as of June 15, to Budapest, Hungary (3x per week) as of June 16, and to Iceland (Keflavik, twice a week) as of June 17. Last week, CSA resumed flights from Prague to Frankfurt, Amsterdam, Paris, Stockholm, and Bucharest.

Smartwings Group is planning to resume flights to other destinations as soon as the situation allows.

The company has adopted on-board measures to make air travel safe during the coronavirus pandemic. These measures include the obligation for passengers to board aircraft with the mouth and nose covered with a suitable protection (a face mask) and keep it on throughout the flight, social distancing (keep two meters away from other passengers when boarding and unboarding), and contactless payments for in-flight purchases. Stringent hygienic regulations apply on board of Smartwings Group aircraft.

We are resuming flights to Split from June 10!

During the first week of July, we are resuming flights from Prague to 15 destinations!

July 1: Málaga, Mallorca, Heraklion, Corfu, Kos, Preveza, Rhodes, Zakynthos, Burgas
July 2: Cagliari, Kefalonia
July 3: Tenerife, Valencia, Varna
July 6: Kavala
July 18: Las Palmas
July 24: Funchal
July 26: Fuerteventura

Also, from June 25, we are increasing the frequency of flights to Split for every day.


The resumption of operations depends on current travel measures by individual states.

You can already fly to Amsterdam, Frankfurt, Paris, Stockholm, Bucharest, Kosice, Budapest, Keflavik, Kiev, London and Odessa with our codeshare partners.

Find the current flight schedule here or under the link below.

Smartwings Group dispatches more repatriation flights to bring Czechs home

Smartwings Group dispatched further special flights for the Ministry of Foreign Affairs of the Czech Republic at the weekend to bring Czech citizens home from other countries. On Sunday evening, a Smartwings aircraft carrying Czechs from Peru and Mexico landed at Prague airport. Another Smartwings aircraft is to take Czech citizens home from Canada and the Dominican Republic on Monday, March 30.

On Tuesday, March 31, Smartwings is to dispatch a repatriation flight from Chicago, USA, on behalf of the Ministry of Foreign Affairs of the Czech Republic. The aircraft is expected to land in Prague on Wednesday, 1 April 2020.

At the weekend, Smartwings operated a repatriation flight from Goa and Mumbai, India, for Volkswagen Group and the Ministry of Foreign Affairs of the Czech Republic. After a stopover in Hannover, Germany, the aircraft continued to Prague where it has landed today after 2 p.m.

Under an agreement with the Ministry of Foreign Affairs of the Czech Republic, Smartwings Group has flown Czech citizens to their home country from Philippines, Cuba, Panama, Honduras, Mexico, Dominican Republic, Colombia and Costa Rica, Canary Islands, and Egypt in the past few days.

Smartwings Group is ready to provide its aircraft for additional flights as needed.

Smartwings aircraft brings needed medical supplies from China

On Tuesday, 24 March 2020 at 01: 30 a.m., another Smartwings Group aircraft landed at Prague’s Václav Havel Airport, bringing much needed medical supplies from China, including 1.9 million face masks and 100 thousand respirators. The Boeing 737-900 took off on Monday, 23 March 2020, at 13:15 CET from Shanghai, heading for Prague with a technical stop at Novosibirsk, Russia. Another Smartwings Group aircraft, a Czech Airlines’ Airbus 319, brought 1 million face masks and other medical supplies to the Czech Republic the day before.

Working with responsible Czech ministries, Smartwings Group helps to transport medical supplies from China and bring Czech citizens home from other countries.

Due to the declaration of a state of emergency by the Government of the Czech Republic, flights to/from the Czech Republic are temporarily suspended from March 16, 2020

Based on measures taken by the Government of the Czech Republic about a prohibition of travelling of Czech citizens abroad and prohibition of entering foreign citizens without permanent or temporary residence in the Czech Republic, we suspend all flights to/from the Czech Republic for the entire period of such measures with effect from March 16, 2020.

Passengers from affected flights shall be notified about a further procedure by e-mail from the carrier or ticket vendors.

2020 summer season flight tickets now on sale

You can now buy tickets to dozens of destinations across Europe for the 2020 summer season. A complete overview is available in the relevant section. Flight times and dates of particular flights can be found in the flight schedule.

St. Petersburg with simplified E-visa

Effective 1 October 2019, it is possible to travel to St. Petersburg and the nearby Leningrad region with just a simplified e-visa provided free of charge. With Smartwings you can fly to St. Petersburg daily. For more information, please visit visa.kdmid.ru.

Smartwings.com has a new look!

The Smartwings website has had a fresh new look since Monday, April 29, 2019. In addition to a more modern face, the website brings a clearer and more user-friendly structure that will enable customers to better orient themselves and, above all, to buy tickets and additional services more smoothly.

We believe that the new website will help to increase satisfaction with our services.

For customers looking for the cheapest price, Smartwings now offers the possibility to travel only with cabin baggage

On the 31st of March, Smartwings introduced three new LITE, PLUS, FLEX pricing packages for Economy Class on the principle of Branded Fares. For customers looking for the cheapest price, the LITE tariff has been newly designed, allowing only 8 kg of cabin baggage to travel with. PLUS and FLEX tariffs include 23 kg, 8 kg cabin baggage and a 3 kg small personal item included in the ticket price. In addition, the FLEX tariff includes the option to change the flight free of charge and offers refreshments on board.

We believe that by doing so, we are able to accommodate customers ready to create a tailor-made travel package and to use only the services they really need.

Smartwings brings you a new onboard menu BUY-ON-BOARD from March 1st

From March 2019 we bring our passengers a new upgraded BUY-ON-BOARD menu on flights from/to Prague. You can choose from a large variety of products and taste a warm French quiche, Spanish tapas with olives, a sweet donut, premium vines and many other products. You can also choose from several variants of preferred menus. The complete offer of BUY-ON-BOARD menu can be found here.

Tickets for summer season 2019 for sale

Smartwings meets its client's requests and offers tickets for the summer season 2019 to destination Málaga, Palma de Mallorca, Valencia, Dubrovnik, Split and London. Tickets can be bought on www.smartwings.com and in IATA travel agencies.

Smartwings offers its clients a new Smart Flights application

Smartwings offers its clients a new Smart Flights application. Have your flights always ready or check-in online easily. The application is, for now, available for Android devices and can be downloaded from the Google Play store.