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- Travel information
- Booking and payments
- Can I change the name of the passenger on the ticket?
- Can I purchase a travel insurance via Smartwings?
- How can I book book a flight for an unaccompanied minor?
- Can I prebook an extra seat?
- What are the travel classes?
- What if my online payment is not going through?
- How can I book my flight?
- What can I do if I miss my flight?
- How can I make a group booking?
- Can I choose my seat?
- Can I cancel my booking?
- Can I change my flight?
- What are the fare rules?
- Baggage
- Delayed baggage online tracking
- Something is missing in my baggage
- My baggage has not arrived
- My baggage was damaged
- Can I make an insurance of my baggage?
- Can I carry fragile items?
- What items are prohibited on a plane?
- How much liquid can I carry in my baggage?
- What baggage should be pre-ordered?
- What may be the additional fees and how are they paid?
- What is the baggage allowance?
- At the airport / On board
- Can I upgrade to Business Class?
- Can a baby car seats be used on board?
- Can I use electronics on board?
- What items are prohibited on a plane?
- Can I have my pills or syringe on board?
- What can I buy in the on-board sales?
- What food can I buy on board?
- Are free meals served on board?
- How much liquid may I take on board?
- Can I choose my seat?
- How can I check-in?
- Children
- Health limitations
- Can I use an oxygen bottle on board?
- Can I carry medicines and injections?
- How long after a surgery can I travel?
- Can I purchase a diet meal?
- Is it possible to purchase an assistance?
- Can I travel hurt or sick?
- How does the carriage of passengers in wheelchairs work?
- Can I fly pregnant?
- What diseases require the doctor´s approval to fly?
- Non standard items
- Can I carry gas cylinders?
- Can I carry batteries?
- Can baby beds be carried?
- How to transport artworks or musical instruments?
- Is it possible to transport goods without passengers?
- Can I carry fragile items?
- Can I fly with my pet?
- What items are considered sport equipments?
- What baggage should be pre-ordered?
- Fees and charges
- Rules and forms
- Flight schedule
- Conditions of carriage
- Personal data protection
- Corporate - Agents
- About Smartwings
- Staff
- News
- No rebooking fees
- Let´s fly with us to more than 20 destinations!
- Smartwings Group to resume flights to the Mediterranean, introduce regular flights to London Heathrow
- We are resuming flights to Split from June 10!
- Smartwings Group dispatches more repatriation flights to bring Czechs home
- Smartwings aircraft brings needed medical supplies from China
- Due to the declaration of a state of emergency by the Government of the Czech Republic, flights to/from the Czech Republic are temporarily suspended from March 16, 2020
- 2020 summer season flight tickets now on sale
- St. Petersburg with simplified E-visa
- For customers looking for the cheapest price, Smartwings now offers the possibility to travel only with cabin baggage
- Smartwings.com has a new look!
- Smartwings brings you a new onboard menu BUY-ON-BOARD from March 1st
- Tickets for summer season 2019 for sale
- Smartwings offers its clients a new Smart Flights application
- Flight tickets to Croatia
- Flight tickets to Italy
- Flight tickets to Israel
- Flight tickets to Canary Islands
- Flight tickets to Portugal
- Flight tickets to Spain
- Flight tickets to Russia
- Flight tickets to Egypt
- Investor Relations
- Other services
- Warm dishes
- Cold dishes
- Preorder your favourite meal
- Pork schnitzel (1kg) with vegetable garnish and bread slices
- Pork schnitzel (0.5kg) with vegetable garnish and bread slices
- Chicken schnitzel (1kg) with vegetable garnish and bread slices
- Chicken schnitzel (0.5kg) with vegetable garnish and bread slices
- A selection of open sandwiches (6 pcs) - smoked salmon, ham/cheese, Herkules salami
- Fruit skewers (12 pcs) - a selection of watermelon, pineapple, grapes, strawberries, kiwi
- A selection of canapés (20 pcs) - smoked salmon, Tyrolean ham, Eidam cheese, Hermelin cheese, smoked duck breast
- Fruit bowl (0.58kg) - a selection of fresh fruit (grapefruit, orange, kiwi, grapes, pineapple, strawberries, watermelon)
- Mini chocolate pastry bowls with cream and fruit (12 pcs)
- Baby food - a baby drink, baby formula, banana
- Hot children's meal - chicken schnitzel with mashed potatoes, peas and vegetables, sweet curd, butter, apple juice, a white roll
- Cold children's meal - ham and cheese stuffed baguette, a chocolate stick, sweet curd, butter, apple juice, a white roll
- Omelette with roast mushrooms, rösti, sausage and Danish bacon, a bowl of Tyrolean ham and smoked mozzarella, white yoghurt with muesli
- Bread pudding (Žemlovka) with cottage cheese, vanilla sauce and poached apple, a dessert and a salad*
- Quiche with ham and cheese, baby spinach, cherry tomatoes, a bowl of chorizo and smoked mozzarella, white yoghurt with muesli
- Chorizo with smoked mozzarella, cornichon cucumber, cheese stuffed bell pepper, white yogurt with muesli
- Tyrolean ham with smoked mozzarella, cornichon cucumber, cheese stuffed bell pepper, white yogurt with muesli
- Grilled goat cheese with fig chutney, figs, beetroot and sakura, a dessert and a salad*
- Smoked duck breast with mini bell peppers, Little Gem salad, sakura and wasabi mayonnaise, a dessert and a salad*
- Smoked chicken breast with fennel salad and pineapple, Frisée salad, sakura and bell pepper stuffed with Feta cheese, a dessert and a salad*
- Duck pate with cranberry chutney, Frisée salad with lamb's lettuce, a dessert and a salad*
- Stuffed grape leaf, hummus, mini bell peppers, asparagus, cucumber, tomato, yellow pepper and parsley, a dessert and a salad*
- Smoked duck breast with wine reduction, pearl onion, old Bohemian potato and sauerkraut mix and asparagus, a dessert and a salad*
- Chicken steak with thyme, chanterelle ragout, Carlsbad dumplings and roast cabbage and carrot mix, a dessert and a salad*
- Veal cheeks with mushroom sauce, potato ragout with leek, butter-roasted peas and carrots, a dessert and a salad*
- Chicken cacciatore with roast castle potatoes, roasted Shimeji mushrooms with parsley and Kalamata olives, a dessert and a salad*
- Mediterranean frittata with roast cherry tomatoes and broccoli, a dessert and a salad*
- Bohemia Sekt brut (0,75 l)
- Premium white wine (0.75l) of the day
- Premium red wine (0.75l) of the day
- Moët & Chandon Brut Imperial Rosé (0.75l) - champagne
- Flight booking
- Smartwings Group EN
- Info
- News releases
- Smartwings Group carried 1.8 million passengers last year, suffering an 81.5% year-on-year drop due to the COVID-19 pandemic. The Group remains the largest carrier at the Prague airport.
- Smartwings and Czech Airlines are temporarily utilising the newly introduced extraordinary moratorium to alleviate the impact of the coronavirus pandemic and to achieve a long-term sustainable financing solution
- Smartwings Group resumes operations to 25 more destinations
- Smartwings Group Notifies the Czech Republic Labour Office of Its Collective Redundancy Plan
- Smartwings Group to resume flights to the Mediterranean, Czech Airlines to introduce new regular flights to London Heathrow
- COVID-19: Smartwings aircraft delivers much needed medical supplies from Malaysia to Hungary
- Smartwings successfully passes another international IOSA operational safety audit
- COVID-19: Smartwings Group dispatches more repatriation flights to bring Czechs home
- COVID-19: Smartwings aircraft brings needed medical supplies from China
- For the term of effect of the Czech Government decree, Smartwings Group cancels all flights from/to the Czech Republic, grounding up to 23 aircraft
- COVID-19: Flights between Prague and Tel Aviv suspended
- COVID-19: Smartwings Group adopts a set of measures and implements an austerity program
- COVID-19: Smartwings and Czech Airlines no rebooking fee policy
- Allergens
- B2B
