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- Booking and payments
- Can I change the name of the passenger on the ticket?
- Can I purchase a travel insurance via Smartwings?
- How can I book book a flight for an unaccompanied minor?
- What can I do if I miss my flight?
- Can I cancel my booking?
- Can I prebook an extra seat?
- Can I choose my seat?
- What are the travel classes?
- What are the fare rules?
- How can I make a group booking?
- Can I change my flight?
- What if my online payment is not going through?
- How can I book my flight?
- Baggage
- Delayed baggage online tracking
- Something is missing in my baggage
- My baggage has not arrived
- My baggage was damaged
- Can I make an insurance of my baggage?
- Can I carry fragile items?
- What items are prohibited on a plane?
- How much liquid can I carry in my baggage?
- What baggage should be pre-ordered?
- What may be the additional fees and how are they paid?
- What is the baggage allowance?
- At the airport / On board
- Can I upgrade to Business Class?
- Can a baby car seats be used on board?
- Can I use electronics on board?
- What items are prohibited on a plane?
- Can I have my pills or syringe on board?
- What can I buy in the on-board sales?
- What food can I buy on board?
- Are free meals served on board?
- How much liquid may I take on board?
- Can I choose my seat?
- How can I check-in?
- Children
- Health limitations
- Can I use an oxygen bottle on board?
- Can I carry medicines and injections?
- How long after a surgery can I travel?
- Can I purchase a diet meal?
- Is it possible to purchase an assistance?
- Can I travel hurt or sick?
- How does the carriage of passengers in wheelchairs work?
- Can I fly pregnant?
- What diseases require the doctor´s approval to fly?
- Non standard items
- Can I carry gas cylinders?
- Can I carry batteries?
- Can baby beds be carried?
- How to transport artworks or musical instruments?
- Is it possible to transport goods without passengers?
- Can I carry fragile items?
- Can I fly with my pet?
- What items are considered sport equipments?
- What baggage should be pre-ordered?
- Excess baggage and other charges policy
- Rules and Forms
- Flight schedule
- Conditions of carriage
- Personal data protection
- Corporate - Agents
- About Smartwings
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- News
- The regular Prague-Dubai route has been resumed
- For customers looking for the cheapest price, Smartwings now offers the possibility to travel only with cabin baggage
- Smartwings.com has a new look!
- Smartwings brings you a new onboard menu BUY-ON-BOARD from March 1st
- Tickets for summer season 2019 for sale
- Smartwings company offers a new wi-fi entertainment portal on board as one of the first companies in central Europe
- Smartwings offers its clients a new Smart Flights application
- Destination
- Flight tickets Prague Kazaň
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