How does the carriage of passengers in wheelchairs work?

Passengers using wheelchairs can request our free assistance service via Contact Form no later than 48 hours before departure. When purchasing the service, it should be specified whether the passenger is able to walk the stairs and reach the aircraft seat on his/her own. This will help us to set the appropriate level of assistance. The passenger's own wheelchair will be checked-in and handed back to him/her after arrival.

If the flight is a part of holiday package from travel agency, please contact the agency to purchase this service. Pricelist of your tour operator will be applied.