Baggage over 23 kg (Economy Class), oversize baggage (length of one side over 150 cm, sum of three sides over 250 cm), sports equipments, live animals, guns and wheelchairs must be pre-ordered. The carriage of overweight baggage may be purchased on booking the ticket online or not later than 24hours prior to departure in My bookings. The carriage of other items has to be purchased not later than 48 hours prior to departure via Contact Form.

If your flight is a part of holiday package from a travel agency, please contact the agency to purchase these services. Price list of your tour operator will be applied. There may also be different checked baggage allowance applied on you.

The carriage of the above-mentioned items and live animals may be denied for capacity reasons (not applicable to wheelchairs).
All fees are non-refundable.